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Group Booking Terms & Conditions

As our hostel beds are booked well in advance and we do not have passing trade, it is difficult to resell late cancellations. Therefore we have the following policies in place:

  • Once your group’s package is agreed, we require a non-refundable booking deposit equivalent to the first nights’ accommodation to be paid up front  to confirm the booking
  • Final numbers are due 4 weeks prior to booking date along with balance of payment for accommodation which is also non-refundable
  • The balance of the package (if applicable) including return ferry crossing and food is payable on arrival at the hostel by the group leader
  • We generate a PayPal invoice upon booking which is e-mailed to you and payment requested through PayPal or by bank transfer
  • The initial booking will not be taken until booking deposit is received
  • Standard Group bookings are defined as an organised group of 6 people or more
  • Every group is required to have a leader (aged 18 or over), who is responsible for making and paying for the booking and is the main point of contact before, during and after the stay.
  • The Lead Person may be liable for damage caused by the action of their party members and/or be asked to remove their group from the Hostel if behaviour is unacceptable. Any damage to the Hostel or its contents will be charged to the group.
  • If your booking is for more than one night, the hostel reserves the right to cancel the remainder of your booking and resell the bed/room if you don’t check in on your arrival date.
  • It is our policy not to allow children under 18 years share dorm rooms with non-family or group members.

Group Cancellation/Refund Policy

  • Booking deposit equivalent to the first nights’ accommodation is non-refundable and payable on booking
  • Final payment for accommodation is non-refundable and payable up to 4 weeks before booking date

Individual Booking Terms & Conditions

As our hostel beds are booked well in advance and we do not have passing trade it is difficult to resell late cancellations. Therefore we have the following policies in place:

  • Once your dates are agreed, we require non-refundable payment up-front to confirm the booking for accommodation
  • The balance of the package (if applicable) including return ferry crossing and food is payable on arrival at the hostel
  • Payment is made through our on-line booking system on our web-site at www.goexplorehostel.ie
  • If your booking is for more than one night, the hostel reserves the right to cancel the remainder of your booking and resell the bed/room if you don’t check in on your arrival date.

Individual Cancellation/Refund Policy

  • The initial payment in full to confirm the booking is non-refundable

General Terms & Conditions

  • Go Explore Hostel cannot accept any liability and will not consider payment of compensation where the Hostel booking could not be fulfilled due to circumstances which we or our suppliers could not, even with due care, have foreseen or avoided. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial dispute, natural disaster, fire, Act of God, terrorist activities, technical problems with transportation, closures of airports, ports and/or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control.
  • For other unforeseen internal operational reasons, Go Explorer Hostel may occasionally be forced to change or cancel one or more bed nights. In such cases, every effort will be made to contact you in advance, using the contact details supplied at the time of booking or during any subsequent communication. In such cases, no surcharge will be made where guests are required to be relocated to a different Hostel or alternative accommodation.
  • As far as the law allows, Go Explore Hostel takes no responsibility for loss to any guest as a consequence of this agreement or the occupancy following thereon.